Business Vector

Languages and Culture

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Privacy policy
Updated August 2020
Business Vector Limited (“Business Vector” or “BV” or “We” or “Us”) are committed to safeguarding all personal information we collect from individuals in the course of our business.
We have developed this Notice to describe how we handle personal information collected from persons who use the BV website, or who, following an invitation from BV in the course of any service, marketing or event communication processes, such as in person, email, telephone, text messaging, direct mail or online, provide personal information to BV.
Personal information means any information relating to an identified or identifiable person; an identifiable person is one who can be directly or indirectly identified by reference to an identifier such as name, an identification number, location data, online identifier or to one or more factors specific to the physical physiological, genetic, mental, economic, cultural, or social identity of that person.
Sensitive personal information is a subset of personal information and is generally defined as any information related to racial/ethnic origin, political opinions, religious beliefs, trade union membership, physical or mental health, or other medical information including biometric and genetic data, or sexual life preferences. In some instances, sensitive personal information may also include criminal allegations or convictions, precise geolocation information, financial and bank account numbers and unique identifiers such as government issued security numbers, driver’s license, and passport numbers.
We collect the personal details which you provide online, for example, when you enter personal details (e.g. name, gender, address, email address, phone number).
We also collect personal information directly from you in the course of sales or purchasing activities or in connection with marketing events, for instance: business cards; personal contact details; emails and other social media. In some circumstances we may also collect personal information about you from third parties, such as your employer, or personal information that you have placed in the public domain, such as from Facebook or LinkedIn.
By providing your personal information as described above, or by proceeding with your visit to BV’s websites, you are accepting and consenting to the practices described in this Privacy Notice, and you agree to the transfer, storing or processing of your personal information in the manner described in this Notice.
If you subsequently wish to withdraw your consent to the collection and handling of your personal information, then you may contact us at:
‘You’, ‘your’, ‘user’ and other similar terms refers to any person who provides their personal information to an individual working for the BV.
Other websites, which are not operated by BV, but reached by links from this site or our communications are not covered by this Notice. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personal information. Please note that we do not accept any responsibility or liability for policies or the use and/or reliance of data appearing on other websites.

1. Information we collect
We collect and process the following personal information (which may in certain circumstances include sensitive personal information) about you:
Information you give us. This is information about you that you give us by filling in forms on our site or by corresponding with us by phone, e-mail, text messaging, direct mail, online or otherwise. It also includes information you provide us through electronic or hard copy business cards, for instance, when you fill out: contact forms; content download requests; event registration forms; information request forms and/or when you report a problem with our site.
If you are a job applicant we collect, store and use information you provide in your application for the purposes of recruitment. The information you give us may include your contact details, curriculum vitae, covering letter and any references provided. It may also include sensitive personal information if you divulge this information.

2. Cookies
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website

3. Uses made of the information
We will use information you give us for:
Contact and communication: We may use your contact information and preferences to send you newsletters that we may circulate from time to time, news about any events we are organising or participating in, information about us, the products and/or services that we provide, and/or to respond to any user enquiries.
Provision of services: If specific personal information is necessary to supply a particular service (e.g. an e-mail address for electronic news updates, allergy advice for an immersion host family) then this service is only available to those users who provide this information. It does affect a user’s ability to use other aspects of our service or parts of the site.
Recruitment: We will use the personal information provided during your application. The information provided by you may be stored for further job opportunities, or if you are successfully recruited, stored on your employee file.
We will combine information from other sources with information you give to us. We will use this information and the combined information for the purposes set out above (depending on the information we receive).
We will only collect and handle your personal information in accordance with your contact preferences. You can also subsequently inform us of your contact preferences, including any request to withdraw your consent to the collection and handling of your personal information by contacting us at the address provided below (9).

4. Sharing Information
Although we make every effort to preserve user privacy, we may need to disclose personal information when required by law, including (without limitation) in order to comply with applicable local laws or judicial proceedings, court orders or any other legal processes.
Certain information may be shared with the selected host families if using this service, for example for an immersion language course. This may include religious, health or other pertinent information in order that your stay with the host family is as comfortable and safe as possible. This information will only be shared if provided by you for this purpose.

5. Storing Information
BV is a company that trades globally, however our data storage is held within the UK. Information sent via e-mail is subject to the infrastructure of our service provider and may therefore be stored and processed outside of the European Economic Area. We take steps to ensure that information we collect is processed according to this Privacy Notice, the requirements of GDPR and other applicable laws.

6. Retaining Information
BV may be required to use and retain information for legal and compliance reasons, such as the prevention, detection, or investigation of a crime; loss prevention or fraud. We may also use personal information to meet our internal and external audit requirements, information security purposes, and as we otherwise believe to be necessary or appropriate:
a) under applicable law;
b) to respond to requests from courts, law enforcement agencies, regulatory agencies and other public and government authorities;
c) to enforce a contract; or
d) to protect our rights, privacy, safety or property or those of other persons

7. Data Security
We have physical and electronic processes in place to protect against the loss, misuse, unauthorised access, or alteration of information. Despite this, the transmission of information via the internet is not completely secure and we cannot guarantee the security of your personal information transmitted to our site; any transmission is at your own risk. We do not accept liability for any interception of your personal information that may occur.

8. Your Rights - Correcting/Updating/Deleting/Deactivating/Accessing Personal Information
If you wish to correct and/or update information or you no longer require our service, you can notify us of this change by contacting us (see below).
You may, where permitted by GDPR, submit a Subject Access Request (“SAR”) to the Data Protection Officer to check whether we hold your personal information; and/or,
Require us to provide you with a copy of your personal information; and/or,
Require us to correct or delete or restrict the processing of any of your personal information that is inaccurate or that you don’t want us to hold. This request should be made in writing to our contact address (below).

9. Contacting Us
If you want to contact us with any questions, please contact us at:
Business Vector Ltd
1 The Coach House
Woodfold Park

10. Changes to our Privacy Notice
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from Aug 2020.

11. “GDPR” definition
As from 25 May 2018 onwards, Regulation (EU) 2016/679 (the "General Data Protection Regulation" or "GDPR") and the Privacy and Electronic Communications (EC Directive) Regulations and any guidance or codes of practice issued by the European Data Protection Board or Information Commissioner (the UK’s independent authority established to uphold information rights) from time to time (all as amended, updated or re-enacted from time to time); and with effect from the date the United Kingdom exits the European Union (“Brexit”) such applicable law of the United Kingdom as has been enacted to provide for Brexit and the transposition into domestic law of the GDPR and/or replacement by new legislation achieving similar or equivalent effects to the GDPR.

Our privacy statement can be viewed here.